Terms & Conditions

These Terms and Conditions govern your use of the Micromen.co.uk website and the sister site www.orderAhandyman.com(Micromen.co.uk Site) and your relationship with Micromen.co.uk (Micromen, we or us). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use the Site.

This site does not provide at this stage any e-commerce. All customer services require a telephone or email communication

Please note that at this stage services provided on the Micromen.co.uk Site, you are not required to register as a user.

Use of the Micromen.co.uk Site

The Micromen.co.uk Site is provided to you free of charge for your personal use subject to these Terms and Conditions. By using the Micromen.co.uk Site you agree to be bound by these Terms and Conditions.

The Micromen.co.uk Site is linked to www.orderAhandyman.com


1.      Amendments

We may update these Terms and Conditions from time to time and any changes will be notified to you via e-mail address or via a suitable announcement on the  Site. The changes will apply to the use of the Micromen.co.uk Site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the Micromen.co.uk Site and services. If you continue to use the Micromen.co.uk Site after the date on which the change comes into effect, your use of the Micromen.co.uk Site indicates your agreement to be bound by the new Terms and Conditions.

2.      Registration, Password and security 

We do not require customer registration in order to use the information on this site. Your login user and password is used to manage your booking slots. No financial information is kept on this website.

3.      Cancellation Returns and Refund Policy

There is never any charge made for cancelling of appointments.

Payments for materials already purchased and other costs incurred will be charged once agreed. Unless otherwise stated, all payments are based on job completion.

If the work is not found to be satisfactory we guarantee to come back for a further appointment at no extra charge or to give a full refund.

4.      Handyman Vouchers Terms and Conditions

1.      Using Vouchers

An Handyman voucher is redeemed by giving its code at the appropriate point in the sales purchase process. Redemption may be subject to you providing proof of entitlement to use the voucher.

For further information please call customer support

2.      Distribution of Handyman Vouchers

Vouchers distributed or circulated without our written approval, for example on an Internet message board or on a "bargains" website, are not valid for use and may be refused or cancelled.

3.      Permitted usage of Handyman Vouchers

1.      Vouchers are fully transferable.

2.      Vouchers cannot be exchanged for cash.

3     Vouchers can be used in lieu of payment for any of the services provided.

4.      Security and Fraud

When you use an Voucher you warrant to us that you are using it in good faith.

5      Miscellaneous

We reserve the right to vary or terminate the operation of any Voucher at any time without notice.

6.      Excluded Services

The services provided by the Micromen.co.uk Site do not include the provision of computer or other necessary equipment to access the Micromen.co.uk Site. To use the Micromen.co.uk site you will require Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur.

7.      Intellectual property

The content of the Site is protected by copyright, trade marks, database and other intellectual property rights.

No licence is granted to you in these Terms and Conditions to use any trade mark of Micromen or its affiliated companies including, without limitation, the trade marks MICROMEN or order-a-handyman 

8.       Limitations

9.       Availability of the Micromen.co.uk Site

Although Micromen.co.uk aims to offer you the best service possible, we make no promise that the services at the Micromen.co.uk Site will meet your requirements. Micromen.co.uk cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to the Customer Services by email at admin and we will attempt to correct the fault as soon as possible.

11.      Micromen liability

The Micromen.co.uk Site is provided by Micromen.co.uk without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

The Micromen.co.uk Site provides content from other Internet sites or resources and while Micromen.co.uk tries to ensure that material included on the Micromen.co.uk Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Micromen.co.uk will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Micromen.co.uk Site. If Micromen.co.uk is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.

In particular, we disclaim all liabilities in connection with the following:

incompatibility of the  Site with any of your equipment, software or telecommunications links technical problems including errors or interruptions of the Site unsuitability, unreliability or inaccuracy of the Site inadequacy of the site to meet your requirements

To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Site.

Nothing in this paragraph applies to Micromen.co.uk's liability in respect of our home services provided

Nothing in these Terms and Conditions shall exclude Micromen.co.uk's liability for personal injury or death caused by its negligence.

Our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made and you will be charged for your order.

12.      Third Party Websites

As a convenience to customers, the Site includes links to other web sites or material which are beyond our control. Micromen.co.uk is not responsible for content on the Internet or World Wide Web pages 

13.      Advertising and Sponsorship

Part of the Micromen.co.uk Site may contain advertising and sponsorship. Advertisers and Sponsors are responsible for ensuring that material submitted for inclusion complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material.

14.      Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.

15.      International Use

Micromen.co.uk makes no promise that materials on the Site are appropriate or available for use in locations outside the United Kingdom, and accessing the Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

Micromen.co.uk Site is owned and operated by Micromen Limited a company registered in England and Wales whose registered office is at 15 Oakwood Drive, Edgware London HA8 9LG

If you have any queries please contact Customer Services

Company Registration Number 577 5942   VAT Number 882 060626

Last update: 19/1/2007 Micromen.co.uk 2007